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banking77

References:

Use the following command to load this dataset in TFDS:

ds = tfds.load('huggingface:banking77')
  • Description:
BANKING77 dataset provides a very fine-grained set of intents in a banking domain.
It comprises 13,083 customer service queries labeled with 77 intents.
It focuses on fine-grained single-domain intent detection.
  • License: Creative Commons Attribution 4.0 International
  • Version: 1.1.0
  • Splits:
Split Examples
'test' 3080
'train' 10003
  • Features:
{
    "text": {
        "dtype": "string",
        "id": null,
        "_type": "Value"
    },
    "label": {
        "num_classes": 77,
        "names": [
            "activate_my_card",
            "age_limit",
            "apple_pay_or_google_pay",
            "atm_support",
            "automatic_top_up",
            "balance_not_updated_after_bank_transfer",
            "balance_not_updated_after_cheque_or_cash_deposit",
            "beneficiary_not_allowed",
            "cancel_transfer",
            "card_about_to_expire",
            "card_acceptance",
            "card_arrival",
            "card_delivery_estimate",
            "card_linking",
            "card_not_working",
            "card_payment_fee_charged",
            "card_payment_not_recognised",
            "card_payment_wrong_exchange_rate",
            "card_swallowed",
            "cash_withdrawal_charge",
            "cash_withdrawal_not_recognised",
            "change_pin",
            "compromised_card",
            "contactless_not_working",
            "country_support",
            "declined_card_payment",
            "declined_cash_withdrawal",
            "declined_transfer",
            "direct_debit_payment_not_recognised",
            "disposable_card_limits",
            "edit_personal_details",
            "exchange_charge",
            "exchange_rate",
            "exchange_via_app",
            "extra_charge_on_statement",
            "failed_transfer",
            "fiat_currency_support",
            "get_disposable_virtual_card",
            "get_physical_card",
            "getting_spare_card",
            "getting_virtual_card",
            "lost_or_stolen_card",
            "lost_or_stolen_phone",
            "order_physical_card",
            "passcode_forgotten",
            "pending_card_payment",
            "pending_cash_withdrawal",
            "pending_top_up",
            "pending_transfer",
            "pin_blocked",
            "receiving_money",
            "Refund_not_showing_up",
            "request_refund",
            "reverted_card_payment?",
            "supported_cards_and_currencies",
            "terminate_account",
            "top_up_by_bank_transfer_charge",
            "top_up_by_card_charge",
            "top_up_by_cash_or_cheque",
            "top_up_failed",
            "top_up_limits",
            "top_up_reverted",
            "topping_up_by_card",
            "transaction_charged_twice",
            "transfer_fee_charged",
            "transfer_into_account",
            "transfer_not_received_by_recipient",
            "transfer_timing",
            "unable_to_verify_identity",
            "verify_my_identity",
            "verify_source_of_funds",
            "verify_top_up",
            "virtual_card_not_working",
            "visa_or_mastercard",
            "why_verify_identity",
            "wrong_amount_of_cash_received",
            "wrong_exchange_rate_for_cash_withdrawal"
        ],
        "names_file": null,
        "id": null,
        "_type": "ClassLabel"
    }
}